Occasionally, FullStory will not load correctly based on how our data capture snippet was pasted. Right click on the page and select ‘View Page Source.’.There are two ways to find our data capture snippet on your website. If you’ve completed the above steps but still have not identified if FullStory is deployed correctly, this likely means there is a problem with the snippet. Method 3: Confirm that the snippet was pasted correctly If everything looks good, this means that FullStory is successfully capturing data on this page. You can then refer to this help article to find out what this reason_code means. To find out why, you’ll want to check the Response tab (see screenshot below) which should display a reason_code. If you’re seeing a status of 202, this means that data capture has been blocked. Confirm that the call to page has a status of 200.Check for subsequent calls to “bundle” as you should see multiple “bundle” calls over time.If not, this is a sign that FullStory was not properly deployed on this page. Confirm that the call to fs.js has a status of 200.This allows you to see all of the calls related to FullStory. Search for ‘fullstory’ in the textbox near the top left of the window.Refresh the page (this step is important!).
![snippit function has not been defined snippit function has not been defined](https://akbargumbira.files.wordpress.com/2015/04/selection_008.png)
Click on the Network tab in your browser’s developer tools.If you aren’t able to retrieve your session link by calling FS.getCurrentSessionURL, you’ll want to check the Network tab in your browser’s developer tools to confirm whether Javascript bundles are being sent by following the steps below: FS is not defined means that FS has not yet been defined on this page.FS is undefined means that FullStory is loading on the page, but not capturing data.Head on over to Settings > Data Capture & Privacy > Data Capture to see what settings are preventing your session from capturing data. Null typically means that capture has been blocked or turned off.
![snippit function has not been defined snippit function has not been defined](http://1.bp.blogspot.com/-5Osmxt3hCVM/UU4tmVKocwI/AAAAAAAAAJY/VyZ0uKI-3qk/w1200-h630-p-k-no-nu/piecewise.png)
For example, some of the common errors and reasons are listed below: If you’re seeing an error in the console, these errors can provide context about why data capture isn’t taking place.
![snippit function has not been defined snippit function has not been defined](https://devzigma.com/wp-content/uploads/2020/05/let-reassign-redeclare.png)
Method 1: Call FS.getCurrentSessionURL in the consoleįirst, let’s start by calling FS.getCurrentSessionURL in the console of your browser’s developer tools. We’ll start with the easiest option and dive in deeper from there. If you want to verify that FullStory has been deployed successfully on your website, there are a few methods you can use to confirm this.